FAQ
General Questions:
MCD offers prefabricated metal buildings like metal carports, garages, barns, workshops, RV covers and custom metal buildings. All of which are custom built to your requirements. We have an expert team of professionals who have more than 20 years of experience.
We are an authorized dealer for different manufacturers.
We use only the highest quality made steel which is galvanized to further protect your building.
Our buildings are always identified with width x length x height. Our easy to use 3D designer tool can further assist you in identifying the different parts of your building.
Yes! Our easy to use 3D designer tool can provide you with all the customization you need.
The installation site should be leveled and clear in order to complete the installation within the given time frame.
Some states and counties require a building permit before a building is installed. Please check with your nearest legislation if your county requires a building permit.
The warranty varies by manufacturer. Contact us for full details about the manufacturer’s warranty.
No, manufacturers will only handle the development part of your buildings. Dealers handle the sales on behalf of the manufacturers.
The process usually takes within 60 days to complete.
Products and Ordering:
It begins by placing your order. We will assist you in making the right decisions for your building. Once the order is placed, we will verify and reach out to you confirming the order and discussing any site preparations needed. We will give you a window time frame of when your order will be delivered and installed.
No, once an order is processed, we cannot make any alterations to it.
Vertical style carports are better for these types of conditions.
You can contact us during our normal business hours and someone will be able to assist you with making a payment.
Yes, a percentage of the total amount is needed for us to start the process.
If the purchase price is less than $20,000.00, the balance is paid after the installation of the structure. The installation crew will accept a cashier’s or certified check made out to the manufacturer. Or you can pay with a credit card directly to the home office of the manufacturer (Fees May Apply).
If the purchase price is over $20,000.00, a custom order, or an order for a structure over 30′ wide, an additional payment will be required before the production can begin.
Yes, it will be easier and faster for us to finish your building if we have the exact measurements.
You need to make sure that the exact measurements are taken. Width x length x height are the measurements that we will need. Once you have this, it will be easy for you to input these information on our 3D designer tool.
Delivery and Installation:
Our delivery team will discuss payment upon delivery or any additional fees involved. The installation team will confirm the order with you then get started with the work. Depending on the structure, it usually takes 1 hour to two days for the installation.
Use this checklist to prepare for your installation
- Mark any utility lines running underneath the planned installation site. If you do not know the exact location of any water, gas, or electric lines please call 811 to have them come out and mark the lines free of charge.
- Prepare level lot: move earth if necessary to create a level installation surface. Sites must not be more than three inches off level to avoid any cut leg fees or other additional labor/ return trip fees.
- The installation of buildings upon concrete retaining walls or on shipping containers will be addressed on a case by case basis.
- All concrete pads are required to be at least 2” wider on all sides of the frame. For example: for a building that has a frame measuring 20′ x 30′, the concrete pad should measure 20’4” x 30’4”.
- Clear any and all obstacles in and around the installation site such as cars, recreational vehicles, and debris to avoid a build over fee.
- Installation crews need a minimum of 36” all around the building to fasten any wall paneling, end wall framing, and trim.
- Have payment ready before the installation crew arrives. We accept money orders and cashier’s checks made out to Manufacturer, along with Visa, MasterCard, Discover, and American Express. Small units can be completed in around an hour and often have multiple appointments in a day. Some manufacturers charge a service charge if the balance is paid by credit card. There is no surcharge on the down payment, even if it i paid by a credit card.
- Any safety requirements must be disclosed to Metal Carport Depot LLC. upon purchase of the unit. We must be aware of any safety training or safety classes/videos our installation contractors must complete prior to installation.
Site preparation is crucial to ensuring a smooth installation. Failure to adequately prepare your site could result in additional labor charges or even a return trip fee which is either $150 USD or %5 of the building price whichever is higher.
Delivery & installation are included in the price. (Only Exception Is Top Of The Line Buildings Inc Has A $300.00 Installation Charge For Structures Selling For Under $3,000.00)
No, the building is already complete with the measurements that were placed during the ordering process.
A team of highly trained professionals will make sure that the building is installed properly.
NEED ANSWERS TO YOUR QUESTIONS OR ASSISTANCE WITH YOUR ORDER?
Metal Carport Depot’s Dedicated And Friendly Representatives Are Here To Assist You In Finding The Perfect Metal Carport, RV Cover, Storage Building, Horse Barn, Or Carport Combo Unit For Your Home Or Business. Give Us A Call Today For A Free Quote, Answers To Your Questions, Or Any Assistance Needed With Your Order. At Metal Carport Depot, We Put Our Knowledge To Work For You!
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